1. Object of the Website
e-romina.gr is an e-trade website accessible through the internet. It offers products for retail sale to internet users or users navigating over the Website (the “Site” or the “Website”). Romina is based in Venizelou Eleftheriou 170, Keratsini 187 55, Greece with Tax Identification Number 999660696, Tax Office of PIRAEUS, tel.
Access to e-romina.gr is allowed during its operation, but the company reserves the right to cancel, suspend or terminate its Services, without justification and without prior notice to the user / consumer / visitor / member (hereinafter « Users ») of e-romina.gr.
The use of e-romina.gr by each user is at his own risk and its content can in no way be interpreted as providing advice, direct or indirect encouragement to users to take any action.
2. DESCRIPTION OF SERVICE
e-romina.gr promotes and resells the products of the suppliers with which it cooperates. The company reserves the right to freely choose the products it promotes on e-romina.gr and to modify, renew and / or withdraw them at any time and without prior notice to users.
The same applies to the pricing policy and any offers / discounts or coupons which e-romina.gr can modify, renew or / and withdraw at any time and without prior notice.
3. GENERAL USE
By using e-romina.gr and / or submitting an order through it, you undertake:
- Use the website only to be informed about our Services, to submit legitimate questions or orders.
- Do not place false or fraudulent orders. If we reasonably consider that such an order has been placed we have the right to cancel it and inform the competent authorities.
- Provide us with your correct and accurate e-mail address (e-mail), your e-mail address and / or other contact details.
You also agree that we may use this information to contact you if necessary. If you do not provide us with all the necessary information as described on the order form on the “Checkout” page, we will not be able to forward your order.
By placing an order through the website, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.
4. RECEIPT OF REQUEST FOR ORDER & COMPLETION OF ORDERS
All product orders depend on their availability. We take every possible measure so that the availability of our products is the one that appears on e-romina.gr.
However, there is always the possibility that a product displayed on e-romina.gr, will not be available in the store or will not be available within the delivery time. In addition, the colors in the photos may deviate slightly from their true color. For this reason the orders are completed as follows:
a) SEND REQUEST FOR ORDER
You can browse our online store, and choose the products of your liking and then place them in your shopping cart.
You can then visit the shopping cart page and i) edit it by adding or removing products and clicking the “UPDATE CART” button or ii) complete your order by clicking the “CHECKOUT” button.
Then, in order to complete the order, you are asked to the “Billing Details” form on the checkout page. Billing details match the shipping details. If you do not want the billing details to match the shipping details, you can select “SHIPPING IN DIFFERENT ADDRESS” on the “Checkout” page and fill in your shipping details.
After submitting your order, a “thank you” page appears and you are sent an automated e-mail containing the details of your order. This message will be sent to the email address you provided in the “Billing Details” form. We start processing your order after you submit an order and have received the automated email described above.
All your orders are subjected to an availability check of the products included in your order.
b) PROCESSING YOUR ORDER
We take every effort to ensure that your request is processed as soon as possible. When we start processing your order, you will receive an automated email stating that your order request has entered the processing stage. During the processing of your request, the availability of all the products included in your order request is being checked.
i) Υou will receive a confirmation email to the email address you have provided us, if there is availability of all products and your payment has been confirmed. Shipping of your order will be made according to the delivery schedule of the postal service.
ii) In case one of the items is not available, then we will contact you either by sending a message to the e-mail address you provided us or by calling you at the telephone number you have provided us, in order to make any necessary adjustments regarding your order. Those adjustments include the modification or cancellation of your order. If it is not possible to contact you within ____ days of submitting your order request, your request will be automatically canceled and you will need to submit a new order request.
iii) Our Company can contact you via the email you provided us about any issue regarding the processing of your order until the order is delivered to you. The parties agree that such communication complies with the legal requirements as described in the privacy and cookies policy.
5. METHODS OF PAYMENT
The price of each product is the one stated on e-romina.gr, except in cases of obvious error. We always make sure that all the prices on the website are accurate, however errors may occur. If we find an error in the price of any product you have ordered, we will notify you as soon as possible and give you the opportunity to re-confirm the order at the correct price or cancel it. If it is not possible to contact you, we will consider that your order has been canceled and we will refund you in full any amount you have paid. The prices on our website include VAT but not the shipping costs.
Once you have added products to your shopping cart then the next step is to submit your order and pay.
To do this, you must follow the steps of the purchase process as described in paragraph 3.a by completing or verifying the information requested at each step. During the purchase process, before payment, you can change the details of your order.
Then, once you have completed the billing and / or shipping forms, you can decide how to continue with your payment. Once you have decided which payment method suits you, select the corresponding payment method under the billing / shipping details form.
The available payment methods are the following:
A) Via Credit, Debit or Prepaid Cards
E-romina.gr accepts all debit, credit, prepaid from all banks. Once you have chosen credit card as your payment method, the process will be carried out and completed through Eurobank, which provides all the security measures to carry out electronic transactions. In case there is a problem at the stage of confirming your order, then we will contact you in one of the ways described in paragraph 3.b.iii.
B) Via Paypal
At e-romina.gr you can pay for your order through PayPal. Once you have selected PayPal as your payment method, the process will take place and be completed in the secure PayPal environment.
C) Cash on delivery (upon delivery of the product to your door)
If you have chosen cash on delivery as a method of payment then you will have to pay the corresponding price (and any agreed costs eg transport) upon receiving your order by the postal service. Cash on delivery is only in cash and there is a charge of 1.50 euros.
D) Bank transfer (Transfer to a bank account)
If your choose Bank transfer as your payment method, you will have to transfer the full price that corresponds to your order in one of our bank accounts.
Payment via bank transfer can be made in one of our company bank accounts as they appear on the “Payment Methods” page and on the “thank you” page when submitting your order.
During the bank transfer, you must fill in the billing name as well as the order ID in the reason of transfer.
In case the amount you transfer does not correspond to the total amount of your order your order will be canceled within ____ calendar days,. A cancellation request will be sent to your email address. In case of cancellation or modification of your order until the shipment of the product(s), please contact us.
6. INTELLECTUAL RIGHTS – TRADEMARKS
E-romina.gr and its content (which includes all trademarks, insignia, patents, names, texts, images, graphics, drawings, photographs, programs, information material of any kind, data, software) is intellectual property of the company and is subject to protection of the relevant provisions of Greek, EU and international law.
It is pointed out that according to Law 2121/1993 (as amended and in force today), the Bern International Convention (ratified by Law 100/1975) and the relevant provisions on the protection of intellectual property on the Internet, it is expressly prohibited to engage in any form of copying, modification, interference, transfer, distribution, resale, lease, republishing, reproduction, retransmission in electronic or mechanical form, storage, printing, production of work, downloading or misleading the public about the actual entity of the content.
The content of e-romina.gr does not constitute and in no case should be construed as a grant of express or implied license or right of use, of any Trademark appearing in it without the written permission of the Company or third parties who may hold the Trademarks. appearing in it. The trademarks, logos, insignia that appear on e-romina.gr and the depictions of persons or places or things that are part of its content, are the property of the Company or third parties. Based on the above, the complete or partial copying, distribution, transport, processing, storage, reproduction, republishing, modification and any related action of the above data, without any explicit prior written consent of the company is expressly prohibited.
7. RESPONSIBILITY OF THE COMPANY
Any user of e-romina.gr fully and unquestionably accepts the exclusive right of the company to stop using his / her passwords in the services of e-romina.gr and to stop the availability of its content and information, whenever he considers (the company) that the present terms are violated by him (user / consumer / visitor / member) or that they are carried out or there are indications and / or complaints that illegal acts or omissions are carried out by him. Also, the company may terminate, suspend, modify the operation of e-romina.gr in its entirety or in part, permanently or temporarily at any time with or without prior notice to the user of e-romina.gr.
The company is not responsible for damages and expenses that arise in connection with the use of e-romina.gr, by any person, or in relation to inability to perform, error, omission, interruption, defect, delay of operation or transmission or system line drop. In the event of damage, harm, or infection by an electronic virus to a computer or other electronic medium used by a user to access / visit / use or to download any material, data, text, images, videos, or audio of its content, the Company holds absolutely no responsibility.
8. OTHER TERMS
a) Jurisdiction – Applicable Law The specific terms and conditions as well as any modification, are governed by and construed in accordance with Greek law. For any dispute arising from the use of e-romina.gr, the competent courts of Piraeus have jurisdiction.
b) Invalidity of a term If one of the above terms is or becomes invalid, the remaining terms of this contract will not be affected in the slightest.
d) Delay in exercising a right Any delay in exercising part or all of the rights included in these terms by the parties (company and consumer) does not result in a weakening that right which may be exercised at a later stage.